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Client result · eCommerce · Google Merchant Center

Google Merchant Center suspension lifted in 7 days.

A store’s Merchant Center account was suspended for “misrepresentation”, so none of its products could appear in Google Shopping. We got it reinstated within a week.

7 days

To reinstatement

5.0 ★

Client rating on Upwork

The problem

“Misrepresentation” is Google’s broadest suspension reason. The notice doesn’t tell you what to fix, and appealing without fixing anything usually just earns another rejection and a longer wait. Meanwhile the store had no Shopping ads at all.

What we did

We didn’t appeal straight away.

  • Went through the website and product data against Merchant Center’s policies to find what was likely triggering the flag.
  • Fixed those issues first.
  • Requested a review only once there was something real for Google to review.

The result

The account was reinstated within 7 days, and the store could run Google Shopping ads again. Here’s what the client wrote afterwards:

“I had an excellent experience working with Muhammad Adnan. He was instrumental in helping us unsuspend our Google Merchant account, demonstrating exceptional expertise and dedication throughout the process. His communication was clear and timely, making the entire experience smooth and stress-free. Highly recommended Expert!”

★★★★★ Client review on Upwork · January 2025

Review quoted unedited from Upwork. Client name withheld. Reinstatement decisions are made by Google and can’t be guaranteed.

Client

eCommerce store (confidential)

Problem

Merchant Center suspension (misrepresentation)

Services

Google Ads, eCommerce Growth

Completed

January 2025

Next step

Let’s look at what’s holding growth back.

Tell us about your business, current channels and goals. We will review it and reply with an honest view of where we can help, or tell you if we are not the right fit.